Logistics Manager (German-speaker, Internship) #Art

Entreprise

(http://www.singulart.com) SINGULART was launched in August 2017 after a first-seed fundraising round of € 1.1 million and 1.5 million € in January 2019, armed with a mission to empower artists and break national boundaries across the art market. Our day-to-day work consists of the promotion of talented artists from various countries (120 nationalities so far), to help them sell their works to international collectors.

Located in the center of Paris, our team is made up of professionals experienced in digital startups

As a flourishing start-up, our business is increasing every month and therefore our team is growing very fast! We have just raised another 10 million € in March 2020 to continue our fast-paced international growth.

After only 3 years, we already achieved to be the European leading online art gallery and are aiming for the global #1 position by 2022. Exciting times!

Mission

Your mission as a Logistics Manager at Singulart is to organize and manage the shipping of artworks from our artists to customers around the world. You will anticipate our clients' needs, offer exceptional customer service, and build strong relationships with our artists as you solve logistical issues that arise along the way.

• Your main tasks will include:
• Managing artwork shipments from artists to clients
• Ensuring artist happiness on the platform as you guide them through the shipping process
• Identifying the best shipping partner and preparing the appropriate export documents
• Liaising between artists, couriers, and brokers in order to assure a smooth delivery
• Finding appropriate solutions for artworks that are lost, damaged, or stuck in customs and other exceptional circumstances.
• Collaborating with framers, art restorators, packaging and shipping companies all over the world

Profil recherché

• Must be able to multitask, be highly organized, and comfortable working with strict deadlines
• Able to communicate in a friendly and professional manner - by email as well as over the phone
• Identify customer needs and go beyond what is expected to ensure client happiness
• At ease with computers
• Excellent written and spoken German and English (additional languages are a plus)

RECRUITMENT PROCESS

If your application is selected ✅, here are the steps of the recruitment process :

• The first interview with a Talent Acquisition Partner
• A case study
• Interviews (2) with members of the Logistics team

See you soon ?

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