Key Account Manager Germany H/F

As Back Market is getting even stronger as a leader of the refurbished market, we are looking for great talents to strengthen our international sales team.**

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As a key member of the global Business Development team, you'll help develop and scale Back Market in every market, both on the operational side than on the strategic side. Your role will be to use and develop tools to make our current and future merchants improve their offer to reach a defined Offer Quality, in the most efficient way.

Based in our Paris office, you'll work closely with our customer care, marketing and technical teams, a group of passionate professionals who are dedicated to making sure our products and the Back Market brand stand out.

Reporting to our Head of Account Management – one of a kind – your duties will include:

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1. Building: design, implement and follow the new Account Management processes and tools to ensure the team efficiency and performance

2. Supplying: being responsible of the offer, you know what products are the biggest sales opportunities and you work with your merchants to have them online

3. Developing: provide merchants with data-proven feedback and action plan to help them improve quality and grow sales on all markets thanks to forecast and business opportunities

4. Partnering: build strong and efficient relationships with our merchants, on the long-term by providing them personalized human consulting

5. Monitoring: closely follow merchants' action to ensure quality standards are met and sales are taking off

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You’ll also lead projects aiming at building new services for the German Back Market merchants.

• Native German speaker, you have a previous experience in Sales/Consulting position, ideally in a tech environment
• You have a Great business sense and excellent verbal/written communication skills, you had successful previous sales experiences
• You have a strong interest for the online and e-commerce environment, you ideally have a previous experience in a related field
• You are passionate about growth and eager to learn, you are familiar with the start-up environment and working in a demanding change-oriented environment
• You have an analytical mind – strong use of insights and confident around data-driven decision-making
• You’re a fantastic team player
• You're perfectly fluent in English

Interview process:

• 1. Phone interview with Elisa, Talent Acquisition Manager
• 2. Interview with Margaux, Head of Account Management
• 3. Interview with Alexis, Head of Business Development
• 4. Interview with Thibaud, CEO and Laetitia, Head of People