Business Improvement Manager

Entreprise

The University of London Institute in Paris delivers under- and postgraduate programmes to international students. Its premises are centrally located in Paris. Its bilingual, multicultural staff shows a high degree of flexibility and maintains a strong focus on student satisfaction and business performance.

https://www.london.ac.uk/institute-paris/about-us/work-institute-paris

Please send your cover letter and CV as one file by email to contact@ulip.lon.ac.uk by June 27, 2025.

Mission

The successful candidate will drive ULIP success by contributing to the development and implementation of impactful strategic plans, leading or supporting key projects fostering collaboration across a range of stakeholders. They/She/He will:

1. Work with other ULIP Management Group members to implement the strategic and operational plans of the Institute; monitor progress of the objectives
2. Lead the project management of key strategic projects as defined by the management team, coordinating projects of varying size and timelines simultaneously
3. Coordinate the development of new income streams, to include space rental and programme development
4. Act as Secretary to internal structures of the Institute, creating agendas, liaising with members, taking minutes and ensuring that actions are completed
5. Contribute to creating and enhancing processes to optimise operations
6. Contribute to the elaboration of the ULIP budget and monitor in liaison with the Finance team at regular intervals
7. Work with institutional stakeholders to create and maintain relationships within the UoL environment (SAS, UoL central Departments, Federation members)
8. Support the management and coordination of partner and contractual relations (MoU, SLAs, DPIAs)
9. Manage key campus life projects such as Graduation and Induction, ensuring effective communication and coordination across all parties involved
10. To actively follow and promote the University of London policies, including the University's Dignity at Work and Equal Opportunities Policy and actively promote these wherever possible
11. To maintain an awareness and observation of fire and health and safety regulations
12. Any other duties consistent with both the grade and scope of the post
13. Any other duties reasonably required of the postholder by the reporting manager.

Profil recherché

EXPERIENCE & PERSONAL QUALITIES

Essential:

• Demonstrated adaptability and resourcefulness with an acute problem-solving mindset • Ability to inspire and empower team members, fostering a collaborative and resultsoriented work environment. • Experience in managing multiple projects and priorities simultaneously, ensuring timely completion and adherence to quality standards. • Skilled in coordinating events across a wide range of colleagues, effectively communicating priorities and aligning individual efforts towards shared goals.

Desirable: • Proven track record in cultivating and maintaining strong relationships with internal and external stakeholders, building mutually beneficial partnerships to advance institutional goals. • Embraces a continuous improvement mindset and implementing innovative solutions to enhance the service experience for all stakeholders.

TECHNICAL KNOWLEDGE & SKILLS

Essential: • Exceptional communication and presentation skills: Native or near-native fluency in English and professional level of French • Organized and efficient time management • Experience of project management tools and methodology • Ability to produce and present clear reports to a range of audiences to inform strategic decision-marking in light of progress

Desirable: • Experience of using collaborative tools within Microsoft 365 • Experience of using ERP

EDUCATION & PROFESSIONAL QUALIFICATIONS

Essential: • A strong undergraduate degree in a relevant field

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